RETURNS & EXCHANGES
Please be assured that we are sensitive to the fact that digital pictures, despite our best efforts, may not be as effective as seeing the saree physically with your own eyes. If you are not satisfied with your purchase, we will happy to assist you in exchanging your saree for another one or refund your payment net of handling charges as store credits, on a "No Questions Asked" basis.
In case you wish to return or exchange a product, please be guided by the following -
*To be eligible for a Return /exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
*The request for refund/exchange must be received by us within 3 days of receiving the sari.
*Acceptance of Return / Exchange is restricted to scenarios such as aberration in colours from what is shown in the website to the actual, or in the event of a defect in the product.
*To initiate a return, please write to us at firstname.lastname@example.org, with complete information - Order Details, the reason behind your intention to Return / Exchange the product .This should be done within 3 days from the date of receiving the products for us to assess, validate and accept or decline a return.
*We reserve the right to refuse a return / exchange if found not valid , in which case the relevant reasoning will be provided to you
*Returns shipping – Once we confirm the acceptance of Return / Exchange , kindly ship the product back to the following address -Panjavarnam Silks, 1, Karpagambal Nagar, Mylapore, Chennai 600004
*You will be responsible for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. A restocking fee of 5% will be charged on the value of the returned item.
* By ordering and purchasing our products, you agree and accept the above terms and conditions of sale, exchange and refunds